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If you're after a strong alternative to ADP, Rippling is the best payroll software we reviewed, offering businesses a greater level of control over their payroll process, and also boasting stronger help and support options than ADP. Rippling's pricing is a lot more transparent than ADP's too, which is a massive bonus.
With strong features, great analytics, and broad functionality that extends to HR resources and payroll, ADP does offer a solid way to pay your employees' salaries. Yet, with run-of-the-mill help and support and a fairly opaque pricing structure, the solution won't be a perfect fit for every business.
The Best ADP Competitors Are:
- Rippling – Best for payroll overall
- Paychex Flex – Most flexible payment options
- Gusto – Best for maintaining compliance
- Zenefits – Excellent data security
- Onpay – Transparent contract and pricing
Whether you're looking to switch from ADP to another software, or are just curious about how similar options like ADP vs Gusto compare, read on for our full reviews of the best ADP alternatives. Or, if you'd rather us do the heavy lifting, take our free payroll quiz and get matched to a provider in under a minute.
Price From | Key Features | Rating | ||
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Our #1 pick | ||||
Rippling Payroll | Paychex Flex | Gusto Payroll | Zenefits Payroll | OnPay |
$8/month/employee (custom prices) | $39/month + $5/employee | $40/month + $6/employee | $8/month/employee (custom prices) | $40/month + $6/employee |
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4.6 | 4.3 | 4.3 | 3.8 | 3.4 |
The Best ADP Competitors in 2023
ADP has five high-quality competitors for payroll software:
- Rippling
- Paychex Flex
- Gusto
- Zenefits
- Onpay
Depending on your business needs, any one of these might be a more appealing option for you. As technology evolves — in 2023, AI is the latest game-changer — new opportunities might make one payroll solution more attractive than the next.
We don't mean to say that ADP isn't worth getting: It remains one of our favorite payroll services. But you should consider all your options.
Here's our look at why each competitor's service might be worth getting instead, based on the thorough research and testing conducted by our expert team.
Rippling software offers popups in order to walk users through key functions.
In our independent testing, Rippling performed extremely well and proved itself to be a versatile payroll software solution. In fact, Rippling was the best small business payroll software we reviewed.
Due to its customizable packages and its assortment of unique features — including automated legal compliance alerts, open AI, and international payment capabilities — we gave it an overall star rating of 4.6/5, outperforming every provider we reviewed.
Rippling also shines when it comes to payroll expertise. The software provides useful resources on payroll-related tax requirements and offers in-depth training material to new users too – earning its knowledge base a perfect score of 5/5 in our research.
Yet, despite its accolades, Rippling lacks ready-made integrations with large-scale HCM platforms like SAP and Oracle. This makes it less suited than ADP for businesses looking to scale to a large HR platform.
Pros
- Industry-leading payroll expertise
- Implementation Managers for new users
- Superb educational resources
Cons:
- No integrations with HCM platforms like SAP and Oracle
- No 24/7 live support
Rippling's Pricing
Rippling’s pricing structure is unique, as businesses are able to build custom packages to fit their particular needs.
Ripplings’ main Unity plan costs $35 per month plus $8 per user, per month. This plan includes onboarding and offboarding features, time tracking, and full-service payroll capabilities.
Businesses can also add on extra modules for the following prices:
- Global payroll for $20 per user, per month
- Global contractor payroll for $20 per user, per month
- An employee of Record (EOR) for $599 per user, per month
- Benefits administration for custom prices
- App, device, and computer inventory management for $8 per user per month
Ripping Pros
- Customizable packages
- Transparent payment processes
- App for clocking in and out
- Global payment features
- Labor law compliance alerts
Rippling Cons
- No integrations with HCM platforms like SAP and Oracle
- Lacks 24/7 support via phone or live chat
- No money-back guarantee
- 12 months minimum contracts
Read our full Rippling review for more information on its pricing and features.
How Does ADP Compare to Rippling?
When we put Rippling and ADP head to head, Rippling came out on top — but there’s not much in it.
Both providers excel at data security and offer a ton of subject expertise. But Rippling gives users better control over their payroll than ADP because of its customizable plans and its presence of highly specialized tools like change reports and employee apps. Rippling continues adding features, too, like an August 2023 update that rolled out a “Recruiting” tool to better track job applicants.
Rippling offers better customer support options than ADP too, letting businesses resolve queries through a variety of channels including email. Since ADP lacks email support, we were only able to give it a help & support score of 3.8/5, compared to Ripplings' 4.3 /5.
ADP is by no way out of the running though. Unlike Rippling, the platform integrates with a variety of HCM tools like SAP and Oracle, making it the superior option for businesses looking for a scalable option.
Paychex includes an option for automatic pay runs.
Paychex Flex is a slick piece of payroll software that lets employers pay their staffers in real-time – a feat that no other provider we’ve reviewed was able to achieve.
But its accolades don’t stop there. Paychex Flex is also the only payroll vendor to receive a perfect 5/5 for control, thanks to its collection of over 20 reporting options, and its real-time report designer. Paychex Flex shines when it comes to help and support too, letting businesses answer queries through email, phone, or live chat options.
However, unlike ADP, Gusto, and Zenefits, Paychex Flex doesn’t have an employee-focused app for clocking in and out of shifts, limiting its benefits for workers. Paychex Flex lacks live and video-based training material too, and has a data policy that leaves much to be desired, which is why it's not able to top our frontrunners Rippling or ADP.
Pros
- Great payroll control
- Live chat options
- Transparent payment information
Cons:
- No free trial
- Lacks global payment features
Paychex Flex's Pricing
This payroll system uses three plans, one with fixed pricing, and two quote-based ones, each with more features than the last. As with Gusto, HR functionality becomes available on the higher plans.
- Essentials – $39 per month, plus $5 per employee per month
- Select – Custom price; quote needed
- Pro – Custom price; quote needed
Check out our full guide to Paychex's pricing for more.
Paychex Pros
- Real-Time Payments option
- Accounting integrations with QuickBooks and Sage
- Live training sessions
- In-depth training material
- Useful payroll tax resources
Paychex Cons
- No international wage payment feature
- No labor law compliance alerts
- No free trial or money-back guarantee
- Average expertise score (3.5/5)
How Does ADP Compare to Paychex Flex?
Toe to toe, ADP is likely just a little better on the whole than Paychex Flex, although it's a close call. The two services both have great data analytics and reporting options, but ADP pulls slightly ahead when it comes to features, scalability, and even pricing.
That doesn't mean that ADP is the clear choice, though. Any small business that needs tax prep help will appreciate the free service Paychex provides, and it offers such a great range of features and reporting abilities that they won't lack for anything else. If you need payroll tax guidance, Paychex Flex is for you.
Check out our full comparison of ADP vs Paychex.
Gusto makes it easy to edit healthcare plan information for each employee.
Gusto is a Human Capital Management (HCM) platform for small businesses – basic plans focus on payroll features, but if you upgrade to a higher plan down the road you'll be able to handle general HR functions through the interface as well.
It's a good interface, too: Gusto ranks at or near the top of our charts when it comes to core features, including analytics. It's easy to use, letting users cancel at will and offering free support for data migration, aiding users who are switch providers.
Gusto's payroll, HR, and tax knowledge base is also very impressive. The vend offers educational resources on taxes, in-depth training material, and even notifies businesses if they've breached local or federal labor law. Because of these features, we gave it a perfect score of 5/5 for payroll expertise, placing it in the ranks of Rippling and ADP.
Pros:
- Very comprehensive benefit management
- HR functionality
- Automated tax and payroll
Cons:
- No mobile app
- Not much help for initial setup or use
Gusto's Pricing
When it comes to Gusto pricing, there are four payment plans to choose from – although one is aimed entirely at paying contractors, not employees:
- Contractor– $6 per contractor per month (no upfront fee)
- Simple – $40 per month, plus $6 per employee per month
- Plus – $80 per month, plus $12 per employee per month
- Premium – Exclusive pricing
Simple will give you the basic features, while Plus adds next-day direct deposit, time tracking and project management tools, and Premium bundles in HR resources. The cost for the Plus plan has risen in 2023, up from $60 per month and $9 per additional employee, while the Simple plan costs have remained stable.
Gusto Pros
- No minimum contract length
- Live training sessions
- Employee app for clocking-in
- Integration with accounting tools like FreshBooks and QuickBooks
- Labor law compliance alerts
Gusto Cons
- No global payroll options
- Lacks integrations with HCM platforms like SAP and Oracle
- No learning management software
- No changes report
How Does ADP Compare to Gusto?
Adding up all our research categories, we'd say that Gusto is a decent alternative to ADP, but it's still not as strong across the board. The two services are evenly matched for features and industry expertise, but ADP is a lot easier to scale with the evolving needs of businesses.
Gusto is better when it comes to the costs, though, as its transparent pricing structure puts it ahead of ADP's very opaque pricing, and since neither of them has a money-back guarantee, that's a wash. Gusto scored better for its support options too (4.3/5 vs 3.8/5), compared to ADP which lacks basic capabilities like email support.
Zenefits is a multifaceted HR and payroll solution that gives businesses a granular level of control over their payroll processes. Just like Rippling, the platform has its own employee app which lets employees clock in and out of shifts. This tool makes it easy for workers on hourly contracts to keep a clear record of their payroll history.
Zenefits takes data security very seriously too. The provider boasts SOC II certification – signifying they’re following industry-standard security measures to keep user information as safe as possible. Because of valuable features like this, our team of researchers gave Zenefits a perfect score for security.
But the software doesn’t stop at payroll. Zenefits is also able to scale into a comprehensive HR solution, which makes the solution an asset to businesses looking to expand into the area in the future and gives it the edge over providers like Rippling and OnPay.
Pros:
- Free trial
- Employee shift management app
- Advanced data compliance
Cons:
- No compliance breach alerts
- No live training courses
Zenefits's Pricing
Zenefits offers three core pricing plans: Essentials, Growth, and Zen.
- Essentials – $8 per user, per month
- Growth –$16 per user, per month
- Zen – $27 per user, per month
With the exception of Zen, these are HR plans: To add payroll, you'll need to get the $6 per month per employee add-on.
What's new with Zenefits? As of our November 2023 update, the Zen plan now bundles payroll support in with its flat per-user cost. It also raised its cost by $6 per user, per month, possibly to compensate for the payroll inclusion.
If you’re only interested in basic payroll capabilities like time off tracking, analytics, and scheduling, Essentials and the add-on will be more than enough.
Zenefits Growth plan includes extra compensation and performance management tools for businesses with slightly more advanced needs, Zen users can benefit from the provider's People Hub — a communication platform for employees and managers.
Zenefits pros
- Perfect research score for data security
- Transparent payroll processes
- Integrates with accounting tools like Xero and Quickbooks
- Helpful tax payroll resources
Zenefits cons
- Lacks live training courses
- No labor law compliance alerts
- No change reports
- Lacks 24/7 support through phone or chatbox
How Does ADP Compare to Zenefits?
ADP payroll and Zenefits both have top-notch security safeguards and let businesses fine-tune their payroll processes to their unique needs. However, with an overall score of 4.5/5 compared to Zenefits' 3.8/5 our researchers found that ADP was stronger overall because it offers a higher level of payroll expertise and is much easier to scale with growing businesses.
ADP offers stronger setup and training tools too including live training courses too. Since Zenefits lacks this capability, it will likely take businesses more time to get to grips with the software.
OnPay's dashboard offers quick links to upcoming pay runs, important dates, and charts of recent activity.
OnPay is affordable payroll software with a feature set that gives top dogs like Rippling and ADP a run for their money. The solution offers everything small businesses need to manage and streamline employee payments, including a self-serve mobile app, and an assortment of payment and reporting tools.
OnPay is one of the best options for employees as well, since the platform lets workers access payment details like pay stubs and tax forms easily, enabling full transparency over the payroll process.
However, because OnPay hasn’t achieved any data security certifications, we were only able to give it a research score of 3.9/5 for data security, falling short of every other provider on this list. The platform lacks 24/7 support tools as well, making it best suited for businesses that are still getting to grips with payroll software.
Pros
- No minimum contract length
- Free trial
- Custom integrations with API
Cons:
- Lacks data security certifications
- No 24/7 live support
OnPay's Pricing
OnPay doesn’t offer traditional pricing tiers. The service costs businesses a base rate of $40 per month, and an additional $6 per user, per month.
OnPay offers a 30-day free trial, allowing businesses to test the software before committing to a lengthy contract.
OnPay pros
- Custom integrations with API
- Accounting add-ons with Xero and QuickBooks
- Useful payroll-related tax resources
- No minimum contract length
OnPay cons
- No live or pre-recorded training videos
- No global payment options
- Lack of applicant tracking systems
- No data security certifications
- No 24/7 live support
How Does ADP Compare to OnPay?
If you’re torn between OnPay and ADP, we recommend ADP. The payroll software outperformed OnPay in most of our research categories, offering stronger data protection, more specialist options like a unique employee app, and more hands-on training features.
Also, OnPay‘s service takes two to four days for a payment to reach an employee's bank account, compared to under 24 hours with ADP. However, if you aren’t willing to commit to a 12-month minimum contract, OnPay has no minimum contract length, allowing businesses to drop the software at any time.
What About QuickBooks and Square?
You may have noticed that big names like QuickBooks and Square haven't appeared on our list. This isn't an oversight. After collecting swathes of data on the leading payroll providers — and speaking to businesses on the ground to understand their pain points — we found that the payroll solutions were not worthy alternatives to ADP RUN.
Both QuickBooks and Square offer limited HR capabilities and are ill equipped for scaling with businesses as their payroll needs evolve. This won't be a dealbreaker for all businesses, especially smaller ventures with no future plans for expansion. However, it rules the providers out from standing as viable ADP alternatives, since ADP RUN is the best software we reviewed for growing firms, earning a near-perfect scalability score of 4.8/5 in our in-house research.
Want to learn more about these options? Read our full guides to QuickBooks Payroll's pricing and Square Payroll's pricing.
What Is ADP Payroll?
ADP Payroll is the largest and most well-known payroll processing service in the US, designed to help small and large businesses pay their employees on a regular basis.
It's a popular service that comes with four price plans – the most advanced plans support HR functionality as well, another common service businesses offer their employees. ADP Payroll is bigger than most similar competitors, like Paychex. One differentiating factor between these two services is that Paychex is aimed primarily at small businesses, while ADP serves all sizes, from tiny businesses to international companies with thousands of employees.
How much does ADP Payroll cost?
ADP charges custom pricing, which means it doesn't list public pricing and instead works directly with its users to create a plan that fits their needs. There are four factors that ADP has told our researchers will “influence” the cost: How frequently your organization runs payroll, how many employees you have, how often your organization adds or removes payees, and which payment plan is selected.
However, businesses that use ADP say that it starts at $79 per month, plus $4 per employee.
Similar payroll software services do make their prices public. Zenefits has a cheap starting price, at $8 per user, per month, plus $6 per employee per month, while Gusto starts at $40 a month, plus $6 per employee per month. Paychex Flex starts at a similar cost: $39 per month, plus $5 per employee per month.
Read our full guide to ADP pricing to learn more.
Methodology: How Do We Compare Payroll Providers?
With each piece of payroll software offering its own strengths and suitabilities, comparing the market is no easy feat. To make sure we make the most informed recommendations possible, we've created our own unique research framework for ranking and reviewing payroll providers.
After talking to US businesses directly and finding out their biggest pain points, we focused on five main touchpoints when researching the services:
- Control: We examined tools including automatic sick pay & holiday calculations, time-tracking, auto salary deductions, multiple pay rates, off-cycle payments, automatic payroll runs, payment timings, and non-employee payments.
- Data security: We looked into user permissions, encryption type, certifications, data center locations, and data breaches from the past two years.
- Employee experience: We evaluated what it's like to use each provider's mobile apps, website logins, and viewable payslips.
- Scalability: We asked whether the vendors offer related services like international payments, HR support, an applicant tracking system, benefits management and learning management?
- Customer support: We considered the type of support available, (phone, email, chat, knowledge base) and whether live support is 24/7
We then gave each provider a mark out of five for each respective category and used an aggregate of these scores to give them an overall rating. These ratings help us compare payroll services against each other (i.e, how ADP stacks up to its fellow competitors) and indicate their suitability for different types of businesses.
We research every type of business technology a little differently at Tech.co. You can learn more about our rigorous research process here.
Why haven't we included a price score?
We decided not to score the payroll providers on price, because your business's long-term ROI will ultimately depend on finding the best fit for your business, rather than securing a low price initially. Most payroll providers operate bespoke pricing too (over flat rates) which makes comparing their value side by side nearly impossible.
But if it is direct quotes you're looking for, we've got you covered. Our team of experts has developed a free payroll quiz that helps businesses whittle down the market by getting matched to a solution. It takes less than a minute, so get started today!
Verdict — Which ADP competitor is best?
Paychex Flex is another worthy competitor, offering every payment feature in the book — from time tracking to international payments — and even letting managers compensate staff in real-time, while Gusto offers industry-leading subject expertise and affordable staff add-ons.
This isn't to say ADP isn't a compelling solution. If you're looking for a scalable service, and can look past its limited support options, ADP will likely be your safest bet. If you're ready to switch things up, you can take our free payroll quiz, or get started with one of its rivals by clicking the buttons below:
ADP doesn't make its prices public, so it's impossible to say for sure which services are less expensive. However, many businesses using the service say that its prices start at $79 per month, plus $4 per employee. Those starting costs are higher than our top alternative pick, Rippling, as its comparable plan costs $35 per month plus $8 per user, per month. Another option to consider is Paychex Flex, which starts at $39 per month, plus $5 per employee per month.
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