Smartsheet Pricing – How Much Does Smartsheet Cost?

Smartsheet pricing starts at $7 per user, per month for the Pro plan, while the Business plan costs $25 per user, per month. In total, there are four plans:

Smartsheet Free ($0) – The best plan for individuals and duos
Smartsheet Pro ($7) – Will suit very small teams of under 10
Smartsheet Business ($25) – Best for mid-sized teams, no user limit
Smartsheet Enterprise (Custom) – The best option for larger firms

If you don't have much of a software budget, Smartsheet's brand-new free plan is a good option – it includes an automation builder and reporting tools. On top of this, there's still a free trial for Smartsheet that lets you test out a paid tier to its full capacity and get to grips with whether it's worth paying for.

In this Smartsheet pricing guide, we'll break down all the various tiers of the service, explaining what you get for your money and highlighting some of the additional fees the provider charges for things like phone support. Smartsheet scores 4.2/5 overall according to our research and it's a great all-rounder, scoring over 3.5/5 in every assessment category. Smartsheet also achieved a high customer support score of 4.5/5 – it's reassuring to know you'll be able to solve problems quickly using the live chat function.

As we've mentioned, Smartsheet doesn't publish its Enterprise prices for tiers that will best serve mid- to large-size companies. Nevertheless, let's take a closer look at the additional features Smartsheet has available, plus compare Smartsheet's plans to its top competitors, monday.com (from $8/user/month) and Teamwork (from $5.99/user/month).

On this page:

• Who Is Smartsheet Best for?
• Smartsheet Pricing Plans and Cost Per User
  • Smartsheet Free
  • Smartsheet Pro
  • Smartsheet Business
  • Smartsheet Enterprise
• Smartsheet Hidden Costs
• Additional Smartsheet Products and Pricing
• What Is Smartsheet?
• What's New in Smartsheet (December 2023)
• Is Smartsheet Free?
• Is It Worth Switching to Smartsheet?
• Smartsheet Alternatives (with costs)
• About our Research
• Smartsheet Pricing Verdict: Should You Pay for Smartsheet?
• FAQs

Who Is Smartsheet Best for?

Although Smartsheet is now used by companies of all shapes and sizes, Smartsheet's costs and features suit absolutely every business. If you've never tried Smartsheet before, or you're thinking of making the switch from another project management provider, here's the lowdown on the different types of teams that will benefit from Smartsheet in particular:

Teams managing complex projects.  Thanks to a myriad of task management and workflow creation tools, including an automation builder and an easy-to-use Gantt chart, Smartsheet can handle multi-faceted, complex projects with ease.

Teams transitioning away from spreadsheets. Smartsheet's spreadsheet-style default view makes it a particularly easy software program to transition to using if you're used to managing projects on spreadsheets. The only difference is, Smartsheet's spreadsheets are infinitely more useful thanks to the provider's collection of powerful, integrated features.

Teams that want to become more efficient. Smartsheet includes a number of tools for editing workflows, such as custom and pre-built automations, so that all of the most mundane tasks in your day can be completed without you even having to think about it.

If you're concerned about switching from another project management software program to Smartsheet, don't worry – the provider has extensive onboarding materials available for customers that address everything from building your first Sheet upwards, and offers significantly more customer support than some other providers we've tested. There are also detailed instructions on how to import your data in a variety of different formats into Smartsheet, which minimizes downtime.

Smartsheet Pricing Plans and Cost Per User

As we've already discussed, Smartsheet offers four different pricing plans, but only three of them have public pricing.

First up there's the Smartsheet Free plan, which costs nothing. The Pro plan is priced from $7 per user, per month, which works out as $84 per user, per year when billed annually, while the Business plan is priced from $25 per user, per month – $300 per user, per year when billed annually. There's also an Enterprise plan for large businesses, but you'll have to contact sales for a quote.

The Pro plan is well-rated and came out just behind ClickUp (from $7/user/month) and monday.com's first paid plan (from $8/user/month) in our latest project management testing.

The Business plan is ideal for companies or teams between 3 and 50 users who might not quite need enterprise-grade features, such as single sign-on or deeper administrative control, but still want to maximize their growth and reduce the percentage of resources wasted on projects (which some studies say can be as high as 11.4% of total resources) through better project management.

The Enterprise Plan is built for large companies looking to streamline complex projects with centralized task tracking, and governance controls to manage numerous individuals, pipelines, and information access.

While we can't tell you the pricing for Smartsheet’s Enterprise tier, it's worth keeping in mind that there may be some discounts to be had after negotiations with the company. Smartsheet's tiers don't offer any discounts at the Pro or Business level.

Smartsheet Free plan

The great thing about Smarthseet's brand new free plan is that there aren't any costs involved. However, there's a single-user limit and you're only allowed two “editors” (colleagues that can contribute to your project and task tracking). If you purchase Smartsheet's free offering, you'll get:

• 2 sheets
• Gantt, Grid, Card, Calendar views
• Dashboards
• Reporting tools
• 500 MB storage for attachments

• 100 automation actions per month
• Microsoft 365, Google Workspace, and Apple ID sign in
• Help Center, knowledge base, and Community support

Of course, there are several disadvantages to the comparatively limited free plan – it's just not updated as much as Smartsheet's other offerings. To use a recent example, in July 2023, Smartsheet brought out automatic color switching for chart labels based on their backgrounds for all plans apart from the Free plan.

Smartsheet Pro costs

for those who find Smartsheet's free plan to limiting, they'll need to pay $7 per user, per month for the Pro plan, billed annually as $84. For that money, you get:

• Unlimited sheets
• Unlimited reports (1 sheet per report)
• Unlimited dashboards (10 widgets per dashboard)
• 10 viewers allowed per object
• Private sheets and reports
• Forms
• Email support

• Grid, Gantt, Card, Calendar views
• Pre-built automation rules (250 per month)
• 20 GB attachment storage
• Cell and column formulas
• Dependencies
• Support for Microsoft 365
• Google Workspace and Apple ID logins

With sheets, you can carry out the basics of project management, such as task creation and setting milestones. Support is available via email.

The Pro plan also supports Gantt charts, forms, mobile access, and automated workflows, features which helped Smartsheet to a 3.5/5 for functionality and a 4.1/5 for task management. It limits collaborators to 10 per item, which is better than just a flat 10 if you need to incorporate multiple people across multiple projects. However, it omits several useful features such as the activity log and proofing.

Overall, Smartsheet is a pretty good deal for small teams but does miss out on features that would come in handy.

Creating a relationship between tasks in Smartsheet. Image: Tech.co's testing process.

Here's how Smartsheet's Pro plan compares to other similarly priced plans from competitors like monday.com and ClickUp:

Smartsheet Business costs

If you've more than ten users, or are looking for more advanced Project Management capabilities, choose Smartsheet Business. This tier costs $25 per user per month when paid annually. For this price, you get everything in the Pro plan, plus:

• Unlimited collaborators who can view/edit
• Unlimited sheets per report
• Unlimited widgets per dashboard
• Unlimited automations
• Forms with conditional logic
• Document builder
• Proofing
• Brandfolder Integration

• Adobe Creative Cloud extension
• Report grouping and summary
• Baselines
• Activity Log
• Custom Branding
• 1TB Attachment Storage
• User, group, and license management
• Publish sheets, reports, and dashboard

You'll also get the option to buy add-on customer support packages for the Business plan, which aren't available to Pro plan users. See Hidden Costs for more on this.

Just like Pro, the Business tier supports card view, Gantt charts, Kanban-style “card” view (see below), mobile access, reminders and notifications, and automated workflows.

Access to Resource Management by Smartsheet is also available on this plan. It's a useful tool for solving staffing conflicts and managing remote teams spread out across the globe.

Smartsheet's calendar view. Image: tech.co's testing process.

The business plan then adds features that are necessary for teams that need more than is offered by the pro plan. For instance, you can create forms with fields that follow conditional logic (see below), and Automations are unlimited in the Business plan, so your team can create as many actions as they want.

On the Pro plan, on the other hand, you're restricted to 250 pre-built automation per month, but there are teams that will need many more than that if they want to use it to really improve efficiency.

Another good feature that's in the Business plan but not in the Pro Plan is activity logs. The bigger your team, the more useful this function gets; it makes clear who has edited what on any given sheet. There's also way more storage available in the Business plan (1TB vs Pro's 20 GB) and a “planned vs actual” function (called Baseline) that easily lets you view how your actual work schedule differs from what you planned. It also adds the ability to manage groups and resources, control sheet ownership, as work with custom branding – the latter of which means you can insert your company logo.

This tier is ideal for any business – large or small – that doesn't quite need enterprise-grade software for project management, but will benefit from the features geared towards projects involving 25+ people.

A project budget template provided by Smartsheet. Image: Tech.co's testing process.

Smartsheet Enterprise costs

The tiers for enterprises lack any public pricing, since Smartsheet negotiates these costs on a case-by-case basis. Popular project management software solutions like monday.com and Asana also apply this policy to their highest tier. Enterprise offers everything in the Business plan plus:

• Custom welcome and help screens
• Workapps: No-code business apps; curated experiences based on user role
• Unlimited attachment storage
• DocuSign integration
• Directory integration: Replicate your user groups and attributes from LDAP or Active Directory to Smartsheet
• Single sign-on/SAML
• Custom email domains
• A service availability guarantee

• Approved Domain Sharing
• Account discovery
• User merge
• Domain validation – user auto-provisioning
• Chargeback reports
• Backup / recurring backup
• eLearning
• 24/7 phone support

With Smartsheet's Enterprise plan, you also get access to Smartsheet Advance. This means you'll be able to manage processes at scale with the Control Center feature and enable connected systems of record to orchestrate workflow across the enterprise.

You can also control how the data you're storing is retained with governance controls. Customer-managed encryption keys also help with data management, allowing you to monitor, grant, and revoke access to data using your own key. There's also Event reporting, which will let you access detailed logs of all the changes made to your project over the previous 6 months.

Editing in Smartsheet's spreadsheet view. Image: Tech.co's testing process.

Smartsheet nonprofit pricing

If you're part of a nonprofit and looking for project management software for your organization, Smartsheet might be able to provide you with a discount on one of its annual plans.

In the United States, to be eligible for a reduced fee from Smartsheet, your nonprofit will have to have valid 501c(3) status. Nonprofits and charities headquartered in other countries will have to have equivalent status to qualify.

Some organizations are not eligible, such as schools and other educational institutions, government organizations, or any entity that engages in lobbying, legislative or political activities. Financial institutions are also not eligible.

Smartsheet Pricing: Hidden Costs

When it comes to hidden costs the first aspect to consider is contract length. Smartsheet's best prices are offered on an annual basis, so if you're not ready to commit to this then monthly prices do increase, slightly.

• Annually, the Pro plan is $7/user/month or $84/user/year
• Monthly, the Pro plan costs $9/user/month or $108/user/year

The same goes for Smartsheet's Business plans:

• Annually, the Business plan is $25/user/month or $300/user/year
• Monthly, the Pro plan costs $32/user/month or $384/user/year

Smartsheet support add-on costs

Smartsheet also charges extra for Phone support, which isn't included as standard. Unfortunately, this isn't available to purchase on the Pro plan, but if you'd like to add on Phone support to your Business package, this comes at a cost of $4/user/month for Standard support or $8/user/month for Professional support.

These packages also come with University eLearning access and, in the case of the Professional Support add-on, 10 lots of 30-minute desk support sessions.

Smartsheet pricing for training

If you're looking for extra training beyond the standard onboarding, Smartsheet University is available to take you past the basics. This will enable you to access e-learning (for $199) and instructor-led online courses on topics such as ‘Solution Proficiency' and ‘Marketing Professional' tips.

Instructor-led online courses start from $149 for an individual but go all the way up to $4,999 for the Control Center Blueprint Builder path. Once you've mastered all the core skills, you can optionally choose to become “Smartsheet Certified” and demonstrate your mastery by passing an exam, which is $149 per attempt and lasts for one year of Smartsheet certification.

Finally, there are in-person Regional training sessions that can be booked, the fee for which is undisclosed publicly.

Other hidden costs

There are no hidden installation costs or add-on costs for project management integrations or features. The only other so-called “hidden cost” with Smartsheet is its Enterprise pricing, which it doesn't make publicly available – however, you can bet safely that the more users you're looking to service, the better deal can be negotiated.

The $25/user/month rate for Smartsheet's annual Business plan sets the anchor point for custom pricing and we'd wager that Enterprise users might be able to secure the ultimate range of features Smartsheet has to offer for a not-dissimilar price, or perhaps an even lower amount per user, depending on the user number and contract length you're looking for.

Additional Smartsheet Products and Pricing

Smartsheet Advance pricing

Smartsheet Advance is a platform with “premium capabilities” relating to project and process management, as well as secure data storage. There is no public pricing at present, so you'll have to contact sales if you want a quote for your company  – but some features are available to Smartsheet Enterprise customers.

At present, Smartsheet Advance has a Silver, Gold, and Platinum tier. The Silver tier comes with features that help facilitate portfolio and secure request management, while the Gold tier is geared towards businesses that want to connect various platforms where their data is stored together, with Smartsheet at the center. The Platinum plan adds hyper-advanced governance and security capabilities.

One of the more sought-after features – which is included on all Smartsheet Advanced plans – is “Data Shuttle”. With Data Shuttle, you can import data into Smartsheet from various other systems you're using, such as CRM programs, and then offload it as attachments to external sources.

Brandfolder by Smartsheet pricing

Brandfolder is a digital asset management platform (DAM) created by Smartsheet and geared toward enterprises that manage a myriad of brand assets. It allows creatives and marketers to manage digital brand assets in one, central location, track who's using them, and make them more easily distributable to clients.

Brandfolder utilizes some of the same time-saving features as Smartsheet – such as automated workflows. To find out more about Brandfolder's pricing, you have to book a demo on the provider's website.

What Is Smartsheet?

For those of you unfamiliar, Smartsheet is a project management tool that allows businesses to stay on top of their various teams and projects, part of a growing project management software market that will be worth 9.81 billion by 2026.

Through Smartsheet, you can assign tasks to employees, track project progress with various views, manage calendars, and share documents. While project management software is useful in an office context, it is borderline essential for any business adapting to working from home.

What's New in Smartsheet (June – December 2023)

There have been a lot of Smartsheet updates rolled out in the last few months. Perhaps the most significant is the new template menu that was rolled out in Summer 2023. It's now easier than ever to browse through a wide range of industry-specific project templates when you're using Smartsheet, and there's now a lot more on offer in the template library than is provided by rivals like Zoho Projects and Jira.

More recently, Smartsheet added a “Solution Panel” to its workspaces feature that allows users to “view, orient, and navigate between the different items in solutions without getting lost or losing context”. This makes navigating between different aspects of your project – from sheets to related documents – much easier.

That's not the only neat feature the provider is adding to make its customer's lives easier. There's now a TIME formula for Smartsheet's supercharged spreadsheets, an addition initially suggested on a Smartsheet community forum. It was then rolled out at the end of September 2023. The new formula transforms text values in cells into 12 and 24-hour time values.

Another update that will be particularly welcomed by Smartsheet users gunning to master the software is Smartsheet University access from within Smartsheet. It's been moved to the “Help” menu, which makes a lot more sense than having it in the app launcher menu.

What's coming soon, I hear you ask? Well, one of the most exciting product updates revealed at Smartsheets ENGAGE – a customer conference attended by more than 4,000 Smartsheet users – is Smartsheet's new Kanban Board or “Card” view. It'll soon have better image handling, which will make your boards more colorful, as well as an auto-save feature to ensure you don't lose any work.

Two new workload features – a Workload Heatmap and a Workload Schedule – are also going to be rolled out by the end of January 2024. These features are designed to make it much easier for teams to understand employee capacity and ensure that “resource allocation should not fall on the shoulders of just one individual or team.”

Is Smartsheet Free?

Smartsheet has a free plan, with a user limit of one (plus 2 additional project editors). It has automation capabilities – something that isn't available on every free plan – and you'll be able to access the provider's extensive knowledge and help center if you get stuck, just like you can if you opt for a Smartsheet paid plan.

Smartsheet also offers a free 30-day trial, and all you have to do is enter your email address to try out either the  Pro or Business plan. This means you'll be able to find out if the software caters to your business's needs without spending a cent.

The Pro plan is the cheapest paid Smartsheet plan on offer, coming in at $7 per user, per month which is good value considering it is an elite-tier project management tool. It's cheaper than monday.com's Basic plan ($8 per user, per month) despite having a better set of features.

If you're on the hunt for a good free plan, however, check out Teamwork's free plan, which is one of the top-rated free project management tool we tested.

Is It Worth Switching to Smartsheet?

Yes – for a variety of reasons. If you're not using project management software yet, and instead keeping track of tasks and duties in a spreadsheet or a similar document, you'll find Smartsheet significantly more functional – even if you opt for the cheapest plan.

If the projects you manage include tasks with quite a few different stages or aspects, you'll find them a lot easier to keep track of in Smartsheet than in a spreadsheet.

As there are multiple ways to view your project's progress for your team to choose from, it's also easier to get top-level clarity on the status of all the different facets of your project. Programming a spreadsheet to do what Smartsheet can with its native task and workflow management features takes days, and often isn't even possible.

If you already use project management software, it might be worth the switch. Trello, for example, is a widely used but comparatively basic project management tool – if you find you've reached a ceiling with it, Smartsheet would be one of the better upgrade options. What's more, you can import data directly from Trello boards into Smartsheet. Zoho Projects is another provider we've tested that we wouldn't consider as useful for managing larger projects.

If you want to migrate your data across, however, you may have to export it to an Excel or Sheets document, and then re-import it again. However, there are dedicated project management software data migration platforms like Relokia, which offer their services for as little as $1 – although pricing will be dictated by how much data you have to move.

It's very easy to cancel your Smartsheet subscription if you're not happy with the service. All you have to do is head over to the “Account” area, then “Account Admin” and Plan & Billing Info. Then you just have to click “cancel account” and fill in the cancellation form. You'll also have the option to switch to a free account when your subscription ends or move to a free account immediately.

Smartsheet Alternatives

As we've covered, Smartsheet is the project management software to go for if you're familiar with using spreadsheets, or like the approach of Microsoft Project, but want something that’s built for the web. Don't let the spreadsheets-style view tempt you into thinking this is a database management tool like Airtable, however – Airtable and Smartsheet are quite different, and Smartsheet is very much a “classic” project management tool (plus, Smartsheet costs less than Airtable).

However, Smartsheet isn't the easiest project management tool to get to grips with, scoring just 3.5/5 on our ease of use tests. ClickUp, another provider we've tested, scores higher (3.9/5) than Smartsheet for ease of use. What's more, ClickUp was also awarded a test high 4.6/5 functionality score, so it's more capable and easier to master than Smartsheet.

Managing a task in ClickUp. Image: Tech.co's testing process.

ClickUp had the best range of features for managing tasks out of all the providers we tested, scoring 4.7/5 for task management to Smartsheet's 4.1/5 score. ClickUp also has an impressive range of workflow creation tools (4.3/5) and some of the best free project templates, as well as automations, available on all plans. ClickUp's pricing plans are also better value – its Business plan costs half as much as Smartsheet's.

However, ClickUp only scores 3.3/5 for customer support. Smartsheet, on the other hand, scores 4.5/5 and has 24/7 live support available for an additional fee, while Clickup doesn't offer this at all. They were, however, tied when it came to security – Smartsheet has a wider variety of data compliance certifications, whereas ClickUp has 2-factor authentication on all plans, and Smartsheet only offers this on its Enterprise plan.

If you need another alternative to Smartsheet, monday.com is also a great pick for its simple, modern interface and great support options, as well as a wealth of customizable features.

monday.com's Kanban board. Image: Tech.co's testing process.

monday.com scores a 4.7/5 overall against our 2023 testing criteria, whereas Smartsheet Scored 4.2/5. Although Smartsheet has comparable customer support options (both score 4.5/5) and a slightly better free plan, monday.com achieved a better security score (5/5 to Smartsheet's 4.4/5) and a better range of integrations.

Read our Smartsheet vs monday.com review to see how the providers compare head to head and how Smarthseet's costs match up to monday.com's, or see our guide to the best project management software. Alternatively, for a quicker overview of Smartsheet's key rivals such as Trello and Wrike, you can check out the table below:

About Our Research

Here at Tech.co, we spend a lot of our time researching and rigorously assessing every product, service, and software tool we write about. Our product assesments are based on in-depth market research and complex testing frameworks that are used to put providers through their paces.

For project management, our latest round of testing analyzed 10 top providers by honing in on five key areas: ease of use, pricing, functionality, customer support, security, and integrations. “Functionality” is broken down further into four sub-categories: Task management, data visualization, project & workflow creation, and collaboration. Smartsheet scores 3.5/5 for overall functionality – it excelled when it came to task management (4.1/5) and gained solid scores for workflow creation (3.8/5) and data visualization (3.7/5), but did not score quite so highly for collaboration (2.4/5).

Importantly, all of our opinions, rankings, and verdicts are based on the data-driven research conducted by our team, which allows us to write about software and services with confidence and clarity. We do have commercial partnerships with some of the providers we write about, but importantly, this never affects our editorial independence. If we don't have the data, we won't write about it – it's as simple as that.

Not sold on Smartsheet? Check out the best project management software deals.

Smartsheet Pricing: FAQs