Wave Invoicing Fees and Prices: Is It Really Free?

Wave Invoicing is free, in the sense that it comes with no monthly charge. However, you will pay a processing fee for any money collected through the service: This fee is 1% for bank payments, and 2.9% + 60 cents for credit payments (or 3.4% plus 60 cents for American Express). With no monthly cost, you'll only have to pay for sales you actually close.

It's a fair price for a great service. The Wave platform has high invoicing functionality and great customer service options, even if a few features are limited. It's not just for invoices, either, offering general finance management tools as well.

The break down of the transaction costs and what features you'll get can be a bit complicated, so read on for a full summary, as well as the pricing behind Wave's Payroll add-on.

How Much Does Wave Invoicing Cost?

Wave is a free accounting software for small businesses that want to handle invoicing, accounting, and receipt scanning. But if you want to add the ability to accept payments with your invoices, you'll need to pay a processing fee.

Depending on what service you use, you'll have one of three options:

• 2.9% plus 60 cents per transaction for Visa, Mastercard, and Discover
• 3.4% plus 60 cents per transaction for American Express
• Either $1 or 1% for ACH bank payments (whichever's more)

Regardless of which options you're using for payments, the core invoicing ability that Wave offers remains free.

Here's a table with some real-life examples of the three different types of payment processing fees you'll see while using Wave Invoicing:

On this page:

• How Much Does Wave Invoicing Cost?
• Wave Invoicing Features
• Wave Financial App
• Help & Support
• Invoicing Software Alternatives
• Methodology: How We Researched Wave
• Verdict
• FAQs

You can also try out Wave Payroll, a paid service Wave offers for those who want to provide employee payroll through the platform as well. We'll cover that service in our section on Wave Payroll.

Wave Invoicing Features

What do you get for paying nothing? Some nice features, actually.

Wave offers some of the strongest functionality of all the best invoicing services for small business. According to our research, it's second only to Freshbooks for features, though QuickBooks ties with Wave for features as well.

That doesn't mean Wave is perfect. Here's what it has to offer.

Invoice Creation

Wave offers a decent range of invoice creation tools and abilities. While the number of core templates is a little low at just three, you'll be able to add a company logo, customize colors, and include customer notes. The invoices can calculate taxes and create estimates, while offering multi-currency support – all useful features for a versatile invoicing service.

Missing features? An invoice by Wave won't add tracked hours, won't display discounts, and doesn't allow file attachments. This makes Wave ultimately a middle-of-the-road service for invoice creation specifically. It's not bad at all, but several services are better, with Zoho Invoice in particular coming out ahead – in fact, it supports every feature mentioned here.

Invoice Delivery

Wave fully delivers on its invoicing delivery tools: The service lets you easily set up recurring invoices (a key time-saving feature), supports payment reminders, and tracks invoices so you'll know when they've been opened. It also allows you to send and receive invoices through the Wave mobile app, so it's easy to use while on the go.

Scheduling and Accepting Payments

Wave supports its own first-party payment processing, but won't allow any third-party integrations to process payments through the Wave platform. This makes sense – after all, Wave wants to guide all its free users towards its own payment processing fees – but it's a restriction that will annoy any small business that's already happy with another payment service.

Wave includes a billing portal, so you can easily keep track of your revenue.

Reports & Analytics

Wave supports and tracks sales taxes and receivables, including those grouped by customer and aged receivables. It also provides a range of reports in two categories: Business Purchases, and Accounting.

However, Wave doesn't support additional report customization beyond these abilities. This is a bit of an oversight that puts Wave solidly below a handful of the top services – including FreshBooks, QuickBooks Online, Xero Invoice, and Square Invoices – when it comes to analytics. That said, Wave is aimed at small businesses, which have less to gain from breaking their revenue down on an incremental scale – so this point is moot for anyone who isn't planning to spend a lot of time processing reports in the first place.

Accounting & Expense Management

Wave's features extend beyond invoicing. The platform offers accounting and expense management as well, letting you manage your finances within the platform. We rank Wave third in our guide to the best small business accounting softwave, below only QuickBooks and Xero.

With Wave, you can use dashboards to view cash balances and invoice statuses, or export your accounting reports covering profits and losses, sales tax, cash flow, and more. Exchange rate calculations can be made automatically – a must-have feature for those working with multiple currencies – and it's also a double-entry bookkeeping program, ensuring credit and debit are properly recorded.

Integrations

Wave offers a handful of integrations with other types of services that small businesses are likely to need.

These include ecommerce integrations with Shopify and Square; CRM integrations with Hubspot, Pipedrive, and Harvest; and email marketing integrations with Mailchimp, Automational, and SendPulse.

Wave Payroll

Wave's payroll service's functionality is defined by whether you live in a state that allows a third-party service to file for you, or if you need to do it yourself.

14 states allow third-party involvement: Arizona, California, Florida, Georgia, Illinois, Indiana, Minnesota, New York, North Carolina, Tennessee, Texas, Virginia, Washington, and Wisconsin. These are called “tax service” states. If your business operates from those states, Wave Payroll can automatically pay your taxes and file the needed paperwork with state tax offices and the IRS.

If you don't live in those states, Wave can still help by crunching the numbers to give you the correct tax information and money owed. Since this is less useful, the service will be $15 per month cheaper.

For tax service states, Wave Payroll costs a $35 monthly base fee, plus $6 per active employee or independent contractor. For self service states, Wave Payroll costs a $20 monthly base fee, plus $6 per employee or contractor. A 30-day free trial is available for both options.

Wave Financial App

The core Wave software service is entirely web-based: You will need an internet connection and browser window to use it, with no need to download an application. There's an additional mobile app, though – you'll be able to find it for download and installation from both iOS and Android app stores.

Your must input your login information to connect the Wave invoice app to your online account. Once connected, you'll be able to use the app for receipt scanning and mobile invoicing, which lets you create, customize, and send invoices straight from their mobile device. It also sends automatic notifications, letting you know immediately when an invoice is viewed, past due, or has just been paid.

User Experience

The app has a great ranking – 4.7 stars out of 5 on the Google Play store and 4.5 stars out of 5 on the Apple App Store, with thousands of reviews for each. This is uncommonly good, as even a high quality app can collect bad reviews over the years due to bugs or slow updates.

The iOS version is compatible with iOS 12.0 or later, while the Android version is compatible with Android 5.0 and up.

Help & Support

Wave's support options include a Help Center, with resources that can be browsed by categories including Accounting, Invoices & Estimates, and Payments, among many more. A community forum is also available.

The customer support team is available to users through email and live chat, but not by phone.

Wave offers a high quality customer service team. Our researchers gathered strongly positive customer feedback: Of the top nine invoicing services that we've reviewed, Wave Invoicing is just slightly behind our top pick for support (Square Invoices), although it is just about equal with two other services (Zoho and Xero).

Invoicing Software Alternatives

Wave is a solid option for invoicing, standing out for its low pricing, great range of software functionality, and good customer service. But it's not the only option, and quite a few others offer more complex invoice creation abilities, or more comprehensive reporting and analytics. One of Wave's competitors, FreshBooks, offers loads of features at very low pricing.

Check out our guide comparing FreshBooks vs Wave.

Here's a table listing the top invoicing services on the market today, complete with their pricing and the restrictions they come with, which can include caps on clients, invoices, and estimates.

Methodology: How We Researched Wave

To compare features and pricing for all the best invoicing software, the Tech.co research team broke its assessment into seven categories:

• Software functionalities: This includes integrations, ease of deployment, and non-invoicing tools.
• Invoice creation: Tools like estimates, templates, tax calculations, and much more.
• Invoice delivery: This includes tracking, reminders, and recurring invoices.
• Pricing factors: Includes the costs and feature limitations for each plan.
• Payments: Tools such as first-party and third-party payment processing, as well as billing portals.
• Reporting and analytics: This includes receivables, sales tax, and custom reports.
• Help and support: Is support 24/7, and what form is it in (live chat, phone, email, or online database)?

Once each brand was ranked in each category, the Tech.co team compiled the scores into a single 5-point rating for each software, allowing them to be directly compared. Wave Invoicing earned a solid 4.3/5 score overall, making it a worthwhile pick.

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